Terms of Service

1. General

Access to and use of this website and the products and services available through this website are subject to the following terms and conditions (together with any documents referred to herein). By using this website and/or purchasing any products or services, you agree to be bound by these Terms of Service. If you do not agree, you must refrain from using this website and services.

Pilates Guru is operated by Pilates Guru.

Contact details:

Location: Teika, Riga, LV-1006, Latvia

Email: ketija@pilates-guru.com

Phone: +971 55 706 0906 (WhatsApp only)

These Terms apply to all users worldwide.

2. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which governs how we collect, use, and protect your personal data.

3. Website Availability

We reserve the right to modify, suspend, or discontinue any part of the website or services at any time without notice. We shall not be liable for any unavailability.

4. Acceptable Use

You agree to use this website only for lawful purposes. You must not:

  • Misuse or interfere with the website

  • Upload or distribute harmful, offensive, or illegal content

  • Infringe intellectual property or privacy rights

  • Attempt unauthorized access to systems

We reserve the right to terminate access for violations.

5. Health & Fitness Disclaimer (Critical Clause)

By using our services, you acknowledge that:

  • All fitness content, classes, and programs are for informational and educational purposes only

  • They do not constitute medical advice

  • You should consult a qualified healthcare professional before beginning any exercise program

You agree that:

  • Participation is at your own risk

Pilates Guru is not liable for injuries, health complications, or damages arising from use of the services.

6. Indemnity

You agree to indemnify and hold harmless Pilates Guru, its affiliates, employees, and agents from any claims, damages, or liabilities arising from:

  • Your use of the website or services

  • Your breach of these Terms

Your violation of any law or third-party rights

7. Intellectual Property Rights

All content (videos, programs, branding, text, graphics) is owned by or licensed to Pilates Guru and protected under international intellectual property laws.
You may:

  • Use content for personal, non-commercial use only

You may not:

  • Copy, reproduce, distribute, or resell any content without written permission

8. User Submissions

By submitting content (reviews, comments, etc.), you grant Pilates Guru a worldwide, non-exclusive, royalty-free license to use, reproduce, and publish such content.

You must not submit confidential or sensitive personal information.

9. Pricing & Services

  • All prices are subject to change without notice

  • Digital services (e.g. online classes, programs) are provided as described but may vary

No guarantee of specific results is provided

10. Purchases & Payments

  • All purchases are subject to acceptance

  • Payment is required at the time of purchase

Access to digital services may be granted immediately after payment

11. Digital Products & Subscriptions

  • Digital products are non-transferable

  • Subscription services (if applicable) may renew automatically unless cancelled prior to renewal

  • Access may be revoked if payment fails

12. Refund Policy (Fitness Industry Standard)

Due to the nature of digital fitness content:

  • All digital purchases are non-refundable, unless required by applicable law

If physical products are offered, return eligibility will be specified separately

13. Cancellations

For subscription services:

  • You may cancel at any time

Cancellation will apply at the end of the current billing cycle

14. Limitation of Liability

To the fullest extent permitted by law:

  • Pilates Guru shall not be liable for indirect, incidental, or consequential damages

Total liability shall not exceed the amount paid by you for the services

15. Disclaimer of Warranties

Services are provided “as is” without warranties of any kind. We do not guarantee:

  • Continuous availability

  • Error-free content

Specific fitness results

16. Termination

We reserve the right to suspend or terminate access to services at our discretion without notice if these Terms are violated.

17. Communications

By using our services, you consent to receive electronic communications from us.

All notices should be sent to: ketijalinepilates@gmail.com

18. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control

19. Entire Agreement

These Terms constitute the entire agreement between you and Pilates Guru.

20. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

21. Governing Law (Global Version)

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction of the business operator, without regard to conflict of law principles.

Where required by local law, consumers may retain rights under their local jurisdiction.